Terms of Service

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Thank you for using Dashborg!

When we say "Company", "we", "our", or "us" in this document, we are referring to Dashborg Inc.

When we say "Services", we mean any product created and maintained by Dashborg Inc. That includes the Dashborg SaaS service (dashborg.net) and any of the Dashborg SDKs or examples provided on our Github account.

When we say "You" or "your", we are referring to the people or organizations that use one or more of our Products or Services. While this document does not (and cannot) cover users of our open source SDKs, it does cover users and companies which use those SDKs to connect to the Dashborg service. It also covers users who use our SDKs in "Local Mode" because "Local Mode" also connects to the Dashborg service.

We may update these Terms of Service in the future. When you use our Services, now or in the future, you are agreeing to the latest Terms of Service. That's true for any of our existing and future products and all features that we add to our Services over time. There may be times where we do not exercise or enforce any right or provision of the Terms of Service; in doing so, we are not waiving that right or provision. These terms do contain a limitation of our liability.

If you violate any of the terms, we may terminate your account or access to the Dashborg service.

Account Terms

Payment, Refunds, and Plan Changes

Modifications to the Service and Prices

Uptime, Security, and Privacy

Copyright and Content Ownership

Features and Bugs

We design our Services with care, based on our own experience and the experiences of customers who share their time and feedback. However, there is no such thing as a service that pleases everybody. We make no guarantees that our Services will meet your specific requirements or expectations.

We also test all of our features before shipping them. As with any software, our Services inevitably have some bugs. We track the bugs reported to us and work through priority ones, especially any related to security or privacy. Not all reported bugs will get fixed and we don't guarantee completely error-free Services.

Services Adaptations and API Terms

We offer Application Program Interfaces ("API"s) for some of our Services . Any use of the API, including through a third-party product that accesses the Services, is bound by the terms of this agreement plus the following specific terms:

Liability

We mention liability throughout these Terms but to put it all in one section:

You expressly understand and agree that the Company shall not be liable, in law or in equity, to you or to any third party for any direct, indirect, incidental, lost profits, special, consequential, punitive or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if the Company has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the Services; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the Services; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) or any other matter relating to this Terms of Service or the Services, whether as a breach of contract, tort (including negligence whether active or passive), or any other theory of liability.

In other words: choosing to use our Services does mean you are making a bet on us. If the bet does not work out, that's on you, not us. If you choose to use our Services, thank you for betting on us.

If you have a question about any of the Terms of Service, please contact us.

Adapted from the Basecamp open-source policies / CC BY 4.0